Wedding Dance Gift Experience Terms and Conditions
Wedding Day Dance UK – Gift Experience Terms and Conditions
(Last updated: October 2025)
- About these terms
1.1 These are the terms and conditions under which we provide wedding dance lessons purchased as a Gift Voucher or Gift Experience.
1.2 Please read them carefully before purchase. They explain who we are, how we provide lessons, how you and we can change or end the contract, and what happens if something goes wrong.
1.3 These terms form a contract between the purchaser (“you”) and Wedding Day Dance UK. The recipient (“the couple” or “the voucher holder”) will enter into a service arrangement with us when they redeem their voucher.
1.4 If you think there’s an error or something unclear, please contact us.
- Who we are and how to contact us
2.1 I’m Amy Nelson, trading as Wedding Day Dance UK, a sole trader registered in England and Wales.
Address: Sandown Office, St Martins, Marlborough, Wiltshire, SN8 1AR. (This is an office, not a dance studio.)
2.2 You can contact us at:
📞 07528 339689
📧 amy@weddingdaydanceuk.co.uk
2.3 We’ll contact you or the recipient using the phone number, email, or postal address provided.
2.4 “Writing” includes emails.
- When your booking becomes a contract
3.1 The contract begins when you purchase a Gift Experience from us.
3.2 Once payment is received, you’ll be emailed an order number and digital Gift Voucher to download.
3.3 The voucher must be redeemed by the recipient within 24 months from the date of purchase.
3.4 If we’re unable to accept your order (for example, due to lack of availability or technical error), we’ll inform you and issue a full refund.
3.5 We only provide services within the UK.
- What we provide
4.1 The Gift Voucher entitles the recipient to a personalised First Dance lesson package as described at the time of purchase.
4.2 We’ll arrange for a qualified Choreographer to create and teach a routine tailored to the couple’s song, ability and preferences.
4.3 Lessons will be scheduled once the recipient contacts us to redeem the voucher.
4.4 Lessons are strictly limited to two participants, both of whom must be adults aged 18 or over.
- Redeeming a Gift Voucher
5.1 To redeem, the recipient must contact us via phone or email, quoting their voucher reference, and complete a Wedding Dance Gift Experience Form so we can arrange their lessons.
5.2 Vouchers must be redeemed at least 10 weeks before the couple’s wedding date to allow lesson scheduling.
5.3 Gift Vouchers are non-transferable and can only be used by the named recipients.
5.4 Lessons can only take place once the voucher has been activated (redeemed).
5.5 Gift Vouchers cannot be exchanged for cash.
- Changing or cancelling lessons
6.1 Once lessons are booked, the same cancellation policy applies as for standard bookings:
- Lessons can be rescheduled or refunded if at least 48 hours’ notice is given to both us and the teacher by phone.
- Lessons cancelled with less than 48 hours’ notice are non-refundable.
6.2 We’ll always try to rearrange lessons, but this may not always be possible.
6.3 If lessons cannot be rearranged and notice was given, we’ll refund the unused lesson(s).
6.4 Any refund due will be made to the original purchaser.
- Changes made by us
7.1 If a teacher can’t attend due to unforeseen circumstances, we’ll offer to reschedule or refund that lesson.
7.2 We may replace your teacher before lessons begin if necessary.
7.3 We may make small changes to comply with laws or improve our service — these won’t affect your lessons.
7.4 If a significant change occurs, we’ll let you or the recipient know. You can then cancel before it takes effect and receive a refund for any lessons not received.
- Providing your lessons
8.1 The recipient must tell us or their teacher about any injuries or medical conditions before lessons begin.
8.2 Unless the lessons take place in a space provided by the teacher, the couple must provide a safe, suitable space for dancing.
8.3 Lessons take place at mutually agreed times and locations.
8.4 If lessons are delayed due to something outside our control (like illness or bad weather), we’ll let you know and minimise disruption.
8.5 If the couple fails to attend a lesson or does not provide access to the agreed location, that lesson is non-refundable.
- Cancellations and refunds
9.1 You (the purchaser) have the right to cancel the purchase of a Gift Voucher within 14 days of purchase under the Consumer Contracts Regulations 2013, provided the voucher has not been redeemed.
9.2 To cancel, contact us at:
📞 07528 339689
📧 amy@weddingdaydanceuk.co.uk
Include your name, address, and order number.
9.3 Refunds are issued via your original payment method within 14 days of cancellation confirmation.
9.4 Once a voucher has been redeemed, standard lesson cancellation terms (see section 6) apply.
9.5 Expired vouchers are non-refundable and cannot be extended.
- Our right to cancel
10.1 Teachers must be treated respectfully. Abusive or inappropriate behaviour will end the contract immediately.
10.2 We may cancel if the recipient doesn’t provide necessary information or access to the lesson location.
10.3 If we cancel under these circumstances, we’ll refund unused lessons, minus reasonable costs.
10.4 We may also withdraw the service entirely and refund any unredeemed vouchers.
- Problems or complaints
11.1 If the purchaser or recipient is unhappy with a lesson, please contact us immediately (not after all lessons have finished).
11.2 Contact: amy@weddingdaydanceuk.co.uk or call 07528 339689.
- Prices and payments
12.1 You can pay by Visa, Mastercard, Google Pay or Apple Pay.
12.2 Your booking isn’t confirmed until payment is received.
12.3 Prices include VAT where applicable.
12.4 If you think your invoice is wrong, please tell us promptly.
- Our responsibility
13.1 We’re responsible for foreseeable loss or damage caused by our failure to use reasonable care and skill.
13.2 We don’t exclude liability where it would be unlawful (for example, for injury caused by negligence).
13.3 All choreographers have Public Liability Insurance.
13.4 We’re not responsible for pre-existing property damage or injuries resulting from unsafe environments or misuse of instructions.
- How we use your data
14.1 We use your personal information only as described in our Privacy Policy.
14.2 We will share information about the recipients with their assigned choreographer solely for the purpose of arranging lessons.
14.3 We will never sell or share your data with third parties for marketing purposes.
- Other important terms
15.1 We may transfer our rights to another organisation.
15.2 You can’t transfer your rights without our written consent.
15.3 This contract is between you (the purchaser) and us; however, the recipient will engage with us for lesson delivery.
15.4 If part of these terms is found unlawful, the rest still apply.
15.5 If we delay enforcing this contract, we can still do so later.
15.6 These terms are governed by English law.
15.7 You can bring legal action in England, Wales, Scotland or Northern Ireland.
15.8 If you’re unhappy with how a complaint was handled, you can contact Citizens Advice.